1. Scope of this policy

This Privacy Policy applies to personal information we collect through our website, through our project enquiry form, and during the design engagements we carry out. It does not apply to third-party websites that may be linked from our pages, each of which maintains its own privacy practices.

2. Information we collect

When you contact us through the project brief form, we collect the details you choose to provide, which typically include your name, email address, the type of project you are considering and any description you share about it. During an engagement we may also collect information relevant to the work, such as project requirements, site measurements, references and correspondence.

When you browse the website, certain technical information is collected automatically, including your approximate location, device and browser type, pages visited and the date and time of your visit. This information is used in aggregate to keep the site secure and to understand how it is used.

3. How we use your information

We use the information we collect to respond to your enquiry, to prepare proposals, to carry out and manage design projects, to communicate with you about your work, to maintain and improve the website, and to comply with our legal and accounting obligations. We do not use your information to make automated decisions that produce legal effects.

4. Our basis for processing

We process personal information where it is necessary to take steps at your request before entering into an agreement, where it is necessary to perform our services, where we have a legitimate interest in operating and securing our studio and website, or where we are required to do so by law. Where consent is the appropriate basis, such as for certain optional cookies, you may withdraw it at any time.

5. Cookies and analytics

Our website uses cookies and similar technologies to function correctly and to help us understand site usage. Detailed information about the categories of cookies we use and how to manage them is set out in our Cookie Policy, which should be read alongside this policy.

6. How we share information

We do not sell your personal information, and we do not rent or trade it for marketing purposes. We share information only with trusted service providers who help us operate, including our website and hosting platform, email and communication tools, and professional advisers, and only to the extent necessary for them to perform their function. These providers are required to safeguard your information and use it solely on our instructions.

We may also disclose information where required by law, to enforce our agreements, or to protect the rights, safety and property of the studio, our clients or others.

7. Data retention

We keep personal information only for as long as it is needed for the purposes described in this policy, including to maintain project records, meet accounting and tax requirements and resolve disputes. Enquiry information that does not lead to an engagement is retained for a limited period and then deleted or anonymised. Project records are retained for a longer period consistent with professional and legal obligations.

8. How we protect your information

We apply reasonable organisational and technical measures to protect personal information against unauthorised access, loss or misuse. While no method of transmission or storage is completely secure, we work to keep our safeguards appropriate to the sensitivity of the information we hold and review them as our tools evolve.

9. Your rights and choices

Depending on your location, you may have the right to request access to the personal information we hold about you, to ask us to correct or delete it, to object to or restrict certain processing, and to request a copy in a portable format. You may also opt out of non-essential communications at any time. To exercise any of these rights, please contact us using the details at the end of this policy, and we will respond within the period required by applicable law.

10. Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of sixteen. If you believe a child has provided us with personal information, please contact us so that we can remove it.

11. Third-party links

Our website may contain links to external resources or platforms that are not operated by us. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their policies before providing any personal information.

12. Information handled across regions

We are based in the United States, and the information we collect is processed here and by our service providers. Where information is handled in a location different from your own, we take steps to ensure it remains protected in a manner consistent with this policy and applicable law.

13. Changes to this policy

We may revise this Privacy Policy from time to time. The current version is always available on this page with its revision date. Where changes are significant, we will take reasonable steps to make them known. Continued use of the website after an update indicates your acceptance of the revised policy.